Privacy Policy

1. Introduction

At CloudComets, we value the trust you place in us when sharing your personal information. We are committed to protecting your privacy and ensuring transparency in how we collect, store, share, and process data when you interact with our website (https://cloudcomets.com) or procure our web development, custom software, or SEO services.

2. What Information We Collect

We collect information to deliver our services, maintain security, and optimize user experience. This includes:

• Contact Information: First name, last name, email address, country, and phone number when you fill out our discovery or project enquiry forms.
• Project Details: Information about your company, target audience, technical requirements, and branding assets shared during discovery calls or client onboarding.
• Technical Data: IP addresses, browser types, device information, and site traffic behavior captured via cookies and standard analytical tools (e.g., Google Analytics).
• Client Credentials: Admin login info for servers, web hosting, domain registrars, DNS, and CMS panels. This information is requested strictly for project deployment/maintenance and is stored securely.

3. How We Use Your Information

Your data is used solely to support project delivery and business operations:

• Communicating with you regarding project scope, updates, invoices, and support.
• Provisioning hosting setups, deploying code repositories, configuring domain transfers, and optimizing SEO metadata.
• Analyzing website traffic behavior to monitor Core Web Vitals, page load performance, and user engagement trends.
• Fulfilling legal obligations and enforcing our Terms of Service.

4. Cookies & Tracking Technologies

Our website uses cookies to improve navigation and track search preferences. Cookies are small text files stored locally on your device.

We use analytical cookies to gather aggregated demographic statistics. You can configure your web browser to reject cookies; however, some sections of our site may not function properly without cookies enabled.

5. Data Security Measures

Security is core to our services. We implement strict administrative, technical, and physical safeguards to prevent data theft, unauthorized alterations, leakage, or loss:

• All web traffic passes securely via HTTPS (SSL/TLS encryption).
• Client logins, database credentials, and server keys are managed through encrypted vaults with restricted team-level access.
• We perform regular software patches and dependency audits on active web maintenance retainers to minimize plugin vulnerabilities.

6. Sharing of Information

We value confidentiality and never sell, trade, or distribute your private database entries or contact logs to third parties. Data is shared only under specific exceptions:

• Trusted Third-Party Services: Standard platforms required to host or manage your systems (e.g., AWS, Vercel, Netlify, Domain Registrars, Cloudflare).
• Legal Requirements: If requested under official government search warrants, court summons, or regulatory compliance protocols.

7. Your Data Rights

Depending on your regional jurisdiction (such as GDPR in Europe or CCPA in California), you are entitled to several rights:

• Access: Request a copy of all personal information we store about you.
• Correction: Ask us to update outdated or incorrect contact details.
• Erasure: Request the deletion of all your contact information and server credentials from our systems (provided there are no active invoices or project obligations).

8. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want us to purge your credentials, please get in touch with us:

Email: cloudcomets.in@gmail.com
WhatsApp / Phone: +91 98655 52862